Learn how to import, clean, organize, split, protect, and export documents in Awtter.
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All articles
32 articles
Getting Started
What is Awtter and who is it for?
Awtter helps authors, editors, ghostwriters, and self-publishers turn messy AI chats and rough drafts into organized document projects.
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Use Awtter when you need to import chat transcripts, pasted drafts, TXT, Markdown, or DOCX files.
Clean role labels, AI prefaces, Markdown clutter, orphan lines, repeated artifacts, and formatting noise.
Organize sections in the Binder, keep research nearby, create snapshots, and export DOCX, EPUB, PDF, TXT, Markdown, or ZIP.
Getting Started
How do I get started with Awtter?
Create an account from Get started, then choose monthly or annual billing to begin using your own saved projects.
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Select Get started from the homepage or pricing page.
Create your account with an email and password.
Choose monthly or annual billing, then open the dashboard and create or import a project. If email verification is required, follow the email instructions first.
Getting Started
How do I create my first project?
Use the dashboard templates to start a blank, novel, or non-fiction project.
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Log in and open Dashboard.
Choose a template under Start from template.
Open the new project, rename it if needed, then add folders or documents in the Binder.
Getting Started
How does the read-only demo work?
The demo lets you explore Awtter without an account, but it does not save, import, run cleanup, or export.
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Open the demo from the homepage or Help Center.
Click through the Binder, editor, cleanup, import, metadata, snapshots, and compile screens.
Choose a plan when you are ready to import and clean your own document.
Getting Started
How do I import a document or AI chat transcript?
Use Import to paste text or bring in TXT, Markdown, or DOCX content, then preview proposed sections before committing.
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Open a saved project and select Import.
Paste text or choose a supported file.
Pick Auto, Heading, Markdown heading, Chapter pattern, or Custom separator and review the split preview.
Commit the split to create Binder documents in the project.
Account and Settings
How do I log in, sign out, or reset my password?
Use the dedicated login, sign-out, forgot-password, and reset-password pages for account access.
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Use Log in to enter your email and password.
Use Forgot password if you need a reset email.
Use Sign out from the account or authenticated navigation when you are finished.
Account and Settings
What is on the dashboard?
The dashboard shows templates, recent projects, archived projects, and project actions for saved work.
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Use Start from template to create a project.
Use Recent projects to reopen saved work.
Use Archived projects to restore older projects or keep the active dashboard clean.
Account and Settings
What can I manage from Account?
The account area is for signed-in users and includes access, billing, and account management surfaces.
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Open Account after logging in.
Review account access and billing actions.
Use the billing portal when available to manage paid subscription details.
Account and Settings
Where are my saved projects stored?
Signed-in projects use private project storage tied to your account.
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Create projects only while signed in if you want saved work.
The public demo does not save your changes.
Use exports and backup flows to keep copies of important document milestones.
Billing and Subscription
What does Awtter cost?
Awtter Pro is $12/month when billed monthly or $8/month when billed annually ($96 billed annually). Every subscription includes a 30-day money-back guarantee.
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Create an account and choose monthly or annual billing.
Review the current price and billing cadence before completing checkout.
Paid billing is handled through Stripe Checkout.
Billing and Subscription
What happens after I subscribe?
Your projects remain available while your subscription is active. Manage billing and cancellation through the account portal.
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Log in to view your projects and billing state.
Use the plan or billing CTA to open Stripe Checkout.
After payment succeeds, return to Awtter and continue using saved projects and exports.
Billing and Subscription
How do I manage my subscription?
Use the billing portal from inside Awtter after you have a Stripe customer record.
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Log in to your account.
Open billing or account settings.
Use the portal link to update card details, review subscription status, or manage cancellation settings.
Billing and Subscription
Where can I find the refund policy?
The Refund Policy explains the 30-day money-back guarantee, subscription billing, and how to contact support.
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Open Refund Policy from the footer.
Review the current billing and cancellation terms.
Contact support@awtter.com if you need help with a billing question.
How-to Guides
How do I organize chapters and scenes in the Binder?
The Binder is the project tree for folders, chapters, scenes, research, notes, and Trash.
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Use the Binder buttons to add folders or documents.
Rename the selected item from the Binder panel.
Reorder, nest, unnest, move to Trash, restore, and include or exclude sections from export.
How-to Guides
How do I write and format in the editor?
The editor supports rich text formatting, headings, alignment, font controls, autosave, and word counts.
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Select a Binder document.
Use the toolbar to apply headings, bold, italic, underline, lists, tables, links, alignment, font, and size.
Watch autosave status and section word counts while writing.
How-to Guides
How do manual cleanup rules work?
Manual Cleanup lets you find and replace text, apply batch rules, and review paragraph or block matches before changes touch the document.
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Open Cleanup and choose the scope.
Pick Find & Replace, Paragraph, or Block.
Set match case, whole word, line capture, or custom markers as needed.
Preview matches, choose what to apply, then apply selected changes.
How-to Guides
How do formatting presets work?
Format presets apply paragraph spacing, first-line indents, post-break rules, and cleanup transforms to the active section.
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Open the Format or inspector formatting controls.
Choose paragraph spacing and first-line indent presets.
Use Clean Hidden Unicode, Standardize Headings, Fix Formatting, or Clear Formatting when preparing imported text.
How-to Guides
How do I split an already imported document?
Use the Split tab to divide the selected document after import or editing.
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Select the document you want to split.
Open Split in the right sidebar.
Choose Auto, Heading, Markdown heading, Chapter pattern, Custom separator, Current cursor, Paragraph contains, or Equal sections.
Preview the proposed documents and create split documents when ready.
How-to Guides
How do I use Outline and Synopsis views?
Synopsis gives a card-style planning view, while Outline shows metadata, counts, status, labels, synopsis, and export settings in a table.
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Use Synopsis to review scenes as cards and adjust summary, status, and label.
Use Outline to scan many sections in a compact table.
Use column controls to show or hide optional fields.
How-to Guides
How do I add research assets?
Research stores PDFs, images, web links, notes, audio, video, and supporting files alongside your draft.
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Open Research.
Choose the asset type and add a link, note, or uploaded file.
Link research to the selected section when it supports the draft.
How-to Guides
How do snapshots and backups protect revisions?
Snapshots capture section versions, and backups create larger recovery checkpoints for project-level safety.
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Save a snapshot before major edits or cleanup passes.
Compare or restore a snapshot if you need to recover earlier text.
Create backups before large import, cleanup, or structural changes.
How-to Guides
How do I export my document?
Compile exports the included Binder sections in order and omits Trash or excluded sections.
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Open Compile or Export.
Review the readiness checklist.
Choose DOCX, EPUB, PDF, TXT, Markdown, or ZIP.
Download the file and use export history to re-download or recompile later.
Troubleshooting
My import did not split correctly. What should I try?
Try a different split mode or add a clearer separator before committing the import.
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Use Preview before committing an import.
Try Chapter pattern for chapter-style text, Markdown heading for # headings, or Custom separator for a repeated marker.
If the document is already imported, use the Split tab on the current section.
Troubleshooting
Why is export disabled or failing?
Export can be blocked by demo mode, expired billing access, missing content, or readiness checklist warnings.
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Confirm you are using a signed-in project, not the read-only demo.
Review billing access if your subscription needs attention.
Open Compile and check readiness warnings for missing title, empty included sections, Trash, or excluded items.
Troubleshooting
Why did cleanup preview show no matches?
The selected scope, match case, whole word, or capture settings may be too narrow.
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Confirm the cleanup scope includes the document with the target text.
Turn off Match case or Whole word if the text varies.
For paragraph and block cleanup, check lines above, lines below, and marker text.
Troubleshooting
How do I confirm my work saved?
Watch the autosave status, avoid closing during saving, and reload only after saved status appears.
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Check the project status text for saved, saving, or error states.
If saving fails, keep the tab open and retry after network access returns.
Use snapshots and exports before major cleanup or restructuring.
Troubleshooting
The app looks signed out or loads the wrong state.
Different browser origins, private windows, blocked cookies, or stale sessions can affect account state.
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Confirm you are on https://www.awtter.com.
Log out and log back in if account state looks stale.
Try a fresh browser tab with cookies enabled.
Troubleshooting
How do I contact support?
Email support@awtter.com with the route, browser, project action, and any visible error message.
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Copy the page URL where the problem happened.
Describe the action you were taking, such as import, cleanup, snapshot, or export.
Email support@awtter.com and include screenshots if helpful.
Trust and Safety
Do I keep ownership of my writing?
Yes. You retain ownership of document text, notes, research materials, and project files.
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Use Awtter to organize, clean, and export your writing.
Review the Terms of Use for ownership and acceptable-use details.
Export important project files whenever you want an external copy.
Trust and Safety
Does Awtter train AI on my document?
Awtter does not sell document content or research assets, and the current cleanup workflow does not require AI credits.
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Awtter is designed around reviewable cleanup, organization, and export workflows.
Review the Privacy Policy for current data handling language.
Contact support if you have a specific privacy or data-handling question.
Trust and Safety
What content can I use with Awtter?
Awtter is intended for documents, outlines, notes, research, and book-preparation workflows.
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Use Awtter with content you own, are authorized to edit, or are allowed to process.
Do not use Awtter for unlawful, abusive, or rights-infringing activity.
Review the Content Policy for the full policy.
Trust and Safety
Why is the demo read-only?
The public demo is a product tour. It prevents saving, importing, cleanup execution, and export so you can explore the workflow without changing an account.
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Use the demo to inspect the workspace.
Choose a plan to work with your own document.
Use your signed-in dashboard for saved projects.
New to Awtter?
Start with the demo, then create a saved project.
The demo is read-only. Your own signed-in workspace saves projects, cleanup history, snapshots, research, and exports.
